“Make every detail perfect and limit the number of details to perfect.” – Jack Dorsey
Always innovate and provide our customers with high-end solutions that meet their needs.
Increase Customer Satisfaction & Agent Productivity
We follow a process that ensures you're performing according to the standards of your company.
We are here to act intelligent to gather information about your target market and customers to verify the success of a new product.
We provide a winning value proposition to our customers, by offering top of the line optimized systems in a timely manner for business and medical sectors.
“The advance of technology is based on making it fit in so that you don't really even notice it, so it's part of everyday life.” Bill Gates
Gain full visibility into your customers’ journey with advanced analytics
Together we can envision, inspire and transform your business
Get solutions designed for you by our industry, business consulting and technology experts
We offer more than we promise
Because we think differently and always have new ideas, we give our customers new ideas related to their businesses and provide them with solutions that could open more doors and maximize their profits. We also can help our customers to identify their problems and provide them with a digital long-term solution that puts an end to their problems.
We care about you
Relationships with our customers do not end once we deliver their product or service, we make sure that we always stay in touch and get their feedback. Our team of professionals is always ready for any inquiries or requests the customer may ask for.
You are always up-to-date
Because J-technology uses cutting-edge technologies to implement our customers' solutions, you're always in a safe position where you get the most performance and secured services or applications, With J-technology you are always up-to-date.
The key requirement for business success is for you to add value in some way. All business growth and profitability come from adding value. Every day, you must be looking for ways to add more and more value to the customer experience.
“Set your goals high till you get there” -Bo Jackson
the process of observing and assessing customer interactions by agents. It ensures that your services are of the highest quality. A well-conducted call center quality assurance audit can reveal flaws, prevent mistakes, and suggest opportunities for development.
Every kind of service delivery should have a service level to measure if the delivery timing is satisfactory or not. It differs from one service to another, the impact of time, the service nature and the urgency of the case itself
Autism spectrum disorder (ASD), also called Asperger syndrome, is a brain condition affects how a person perceives and interacts with others, which can lead to issues with social interaction and communication. Limited and recurring behavioral patterns are another feature of the illness. With autism spectrum disorder, the word "spectrum" refers to the broad spectrum of symptoms and severity.
A great workplace is one where people respect each other, communicate openly, and have fun together.
Within the framework of J-Technology's interest in disabled people and its keenness to provide job opportunities and support them to achieve a better future and living for them, the company was keen to participate in the annual conference for the employment of disabled people.
Congratulations Alaa Quraish on your MBA in Marketing! You have worked hard for this achievement and deserve to be proud of your accomplishment. We are so proud of you and wish you all the best in your future endeavors.
18-24 November of every year is the world antimicrobial awareness week, it's slogan this year is 'Handle with Care'. J-technology company participate to engage the public and spread the awareness throw all its channels and communities.